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Technical support specialist Vestas
Technical Support Specialist – Offshore Wind (Vestas / Technical Troubleshooting)
As a Technical Support Specialist within an offshore wind service organization, you will act as the technical point of contact for offshore service technicians working on Vestas wind turbines. You will use your hands-on turbine experience and strong troubleshooting skills to analyse complex technical issues, support remote fault finding, and ensure technicians have the right information, tools, and spare parts to carry out repairs safely and efficiently.
Working primarily from the IJmuiden office during regular Monday-to-Friday hours, you will combine technical expertise with clear communication and practical problem-solving. You will occasionally travel offshore to support complex malfunctions and provide direct technical assistance in the field.
What will you do?
- Act as the first point of contact for offshore technicians regarding complex technical malfunctions and troubleshooting.
- Analyse error messages and technical data from Vestas wind turbines and determine suitable remote troubleshooting solutions.
- Provide clear, practical technical instructions to service technicians in the field.
- Review feedback from technicians and define appropriate follow-up actions.
- Identify the required spare parts, tools, and equipment needed to complete repairs.
- Support technicians in preparing for maintenance and troubleshooting activities.
- Draft, update, and maintain technical documentation, procedures, and troubleshooting instructions.
- Analyse recurring technical issues and translate field data into concrete improvement measures.
- Collaborate closely with offshore technicians, engineering teams, planning, and other technical stakeholders.
- Support the resolution of complex turbine failures and contribute to continuous improvement of service processes.
- Occasionally work offshore on complex malfunctions, including 12-hour shifts when required.
- Share technical knowledge and support the development of technicians and the wider service organization.
- Ensure troubleshooting and technical support activities are performed safely, accurately, and efficiently.
What do you bring?
- Proven experience as a Service Technician, Troubleshooter, or Technical Support Specialist working with Vestas wind turbines.
- Strong hands-on experience with Vestas turbines, preferably V80.
- Experience troubleshooting complex turbine malfunctions and analysing technical error messages.
- Strong understanding of wind turbine systems, maintenance, fault finding, and repair processes.
- Strong analytical and problem-solving skills with a practical, solution-oriented approach.
- Ability to translate complex technical information into clear and practical instructions for field technicians.
- Experience supporting technicians remotely or providing technical assistance from an office environment is highly desirable.
- Strong communication and interpersonal skills.
- Accurate and structured way of working with a strong sense of responsibility.
- Ability to work effectively as part of a technical team.
- Experience with MS Office, including Word, Excel, and Teams.
- Willingness to occasionally work offshore for complex technical issues.
- A strong interest in supporting colleagues and sharing technical knowledge.
Languages
- Dutch: Fluent, written and spoken (mandatory)
- English: Fluent, written and spoken (mandatory)
Job Details
Role: Technical Support Specialist – Offshore Wind
Location: IJmuiden, Netherlands
Working model: Office-based, Monday–Friday, with occasional offshore deployment
Working hours: Regular office hours
Offshore work: Occasional, including 12-hour shifts for complex malfunctions
Employment: Permanent position
Vacation: 25 vacation days + 13 ADV days
Training: Fully reimbursed training at the company's training center in Germany
Key Technology: Vestas wind turbines, preferably V80
Questions candidates ask before applying
This depends on the role and the client, but on average our process takes 2–4 weeks from first contact to offer. We keep you informed at every step.
We specialize in roles across the renewable energy sector, including positions in solar, wind (onshore & offshore), green hydrogen, energy storage, grid infrastructure, and sustainability. We recruit for technical, commercial, and project management roles at all levels.
There are multiple ways to apply for a position with us. If you wish to apply directly to a specific job, please visit the job listing and use the "Apply" button to submit your application. Alternatively, if you are interested in an open application or exploring potential opportunities, you can fill out our online form.
We are open to discussing various commercial arrangements depending on the volume and nature of the collaboration. Contact us for a tailored proposal.
Our fees are charged to the hiring company and are based on a percentage of the candidate's annual salary. We discuss this transparently during the intake. There are no costs for candidates.
Yes! You can submit an open application via our website. We'll keep your profile on file and reach out as soon as a suitable opportunity arises.
We conduct thorough interviews to assess both technical competencies and cultural fit. We have an extensive network in the renewable energy sector, which allows us to find both active and passive candidates.
Our process consists of several steps: (1) Intake with the client to understand the role, team, and culture, (2) Active sourcing and screening of candidates, (3) Presentation of a shortlist, (4) Interview coordination, (5) Offer and onboarding support.
We are a passionate, driven team that genuinely believes in the energy transition. We combine a personal approach with deep sector knowledge, and we're committed to making a real impact — for candidates, clients, and the planet.
We cover the full spectrum of renewables: solar PV, onshore and offshore wind, green hydrogen, energy storage, EV infrastructure, and broader sustainability roles. We work with developers, EPCs, OEMs, and utilities.
We ARE Renewables is headquartered in Rotterdam, the Netherlands — one of Europe's key hubs for the energy transition. We operate across Europe and connect renewable energy talent with leading organizations in the sector.
Yes, we recruit both permanent employees and freelance/interim professionals, depending on your project needs.
Depending on the role, we typically present the first shortlist within 1–2 weeks. For specialized or hard-to-fill positions, we set realistic timelines upfront.
We live and breathe renewable energy. Our consultants have a deep understanding of the sector — from the technical landscape to the energy transition trends shaping the industry. We don't just match CVs, we match ambitions.
You can reach out via our contact form or call us directly. We'll schedule an intake to understand your needs and immediately start the search for the right candidates.
Absolutely. We guide you through the entire process, from CV advice to interview tips and salary negotiation support.
Yes, our recruitment services are completely free for candidates. We are paid by the hiring companies, so there are no costs for you at any stage of the process.