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IT Support Operation Lead
About the Opportunity
We are currently partnering with a leading organization within the Belgian energy sector, playing a key role in the ongoing transformation of the European energy landscape.
This organization is responsible for ensuring a reliable, sustainable, and future-proof electricity infrastructure. As part of a broader European network, it contributes to building a greener energy system while supporting economic growth and reducing environmental impact.
You will join a dynamic and inclusive environment where collaboration, innovation, and diversity are strongly valued, enabling teams to deliver impactful results.
About the Role
As Deputy to the Head of the ASP (Asset Stock & Purchase) Service, you will take on a hybrid role combining administrative, financial, technical, and people management responsibilities.
The ASP service operates within the IT department (Infrastructure, Datacom & Security) and provides transversal support services across all IT teams.
Key Responsibilities
Support the ASP Service Manager in all aspects of team management, including:
Monitoring, coaching, and supporting team members
Acting as first point of escalation for issues or questions
Managing team planning and workload distribution
Organizing weekly team meetings and monthly face-to-face sessions
Participate in recruitment processes and onboarding of new team members
Ensure proper implementation of procedures and contribute to continuous improvement initiatives, including:
Maintaining structured, up-to-date documentation
Managing version control and archiving
Supporting process automation where relevant
Support and manage software license ordering processes:
Assist the team during peak workload periods
Independently handle complex requests requiring deeper expertise
Define and monitor Key Performance Indicators (KPIs):
Monthly reporting at department level
Weekly reporting for the ASP team
Identify and correct inconsistencies within data systems
Lead small-scale process improvement initiatives:
Within IT (e.g. database improvements)
Cross-functional collaboration (e.g. HR, Procurement)
From requirements definition through to final evaluation
Your Profile
Minimum of 3 years of relevant professional experience, ideally including team coordination or management
Bachelor’s degree or equivalent
Fluent in either French or Dutch, with good knowledge of the second national language and English
Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and familiarity with SAP
Basic understanding of IT concepts and terminology
Good knowledge of license management processes (software, subscriptions, renewals)
Key Competencies
Ability to work autonomously and take initiative
Strong analytical and problem-solving skills
Excellent communication and team collaboration abilities
Customer-oriented mindset
High level of administrative accuracy and attention to detail
Ability to manage stress and prioritize effectively
Additional Information
Location: Belgium
Hybrid working model: typically 2 days on-site per week
For non-EU candidates:
Must hold a valid work permit allowing employment in Belgium
Must have a valid residence permit
Questions candidates ask before applying
This depends on the role and the client, but on average our process takes 2–4 weeks from first contact to offer. We keep you informed at every step.
We specialize in roles across the renewable energy sector, including positions in solar, wind (onshore & offshore), green hydrogen, energy storage, grid infrastructure, and sustainability. We recruit for technical, commercial, and project management roles at all levels.
There are multiple ways to apply for a position with us. If you wish to apply directly to a specific job, please visit the job listing and use the "Apply" button to submit your application. Alternatively, if you are interested in an open application or exploring potential opportunities, you can fill out our online form.
We are open to discussing various commercial arrangements depending on the volume and nature of the collaboration. Contact us for a tailored proposal.
Our fees are charged to the hiring company and are based on a percentage of the candidate's annual salary. We discuss this transparently during the intake. There are no costs for candidates.
Yes! You can submit an open application via our website. We'll keep your profile on file and reach out as soon as a suitable opportunity arises.
We conduct thorough interviews to assess both technical competencies and cultural fit. We have an extensive network in the renewable energy sector, which allows us to find both active and passive candidates.
Our process consists of several steps: (1) Intake with the client to understand the role, team, and culture, (2) Active sourcing and screening of candidates, (3) Presentation of a shortlist, (4) Interview coordination, (5) Offer and onboarding support.
We are a passionate, driven team that genuinely believes in the energy transition. We combine a personal approach with deep sector knowledge, and we're committed to making a real impact — for candidates, clients, and the planet.
We cover the full spectrum of renewables: solar PV, onshore and offshore wind, green hydrogen, energy storage, EV infrastructure, and broader sustainability roles. We work with developers, EPCs, OEMs, and utilities.
We ARE Renewables is headquartered in Rotterdam, the Netherlands — one of Europe's key hubs for the energy transition. We operate across Europe and connect renewable energy talent with leading organizations in the sector.
Yes, we recruit both permanent employees and freelance/interim professionals, depending on your project needs.
Depending on the role, we typically present the first shortlist within 1–2 weeks. For specialized or hard-to-fill positions, we set realistic timelines upfront.
We live and breathe renewable energy. Our consultants have a deep understanding of the sector — from the technical landscape to the energy transition trends shaping the industry. We don't just match CVs, we match ambitions.
You can reach out via our contact form or call us directly. We'll schedule an intake to understand your needs and immediately start the search for the right candidates.
Absolutely. We guide you through the entire process, from CV advice to interview tips and salary negotiation support.
Yes, our recruitment services are completely free for candidates. We are paid by the hiring companies, so there are no costs for you at any stage of the process.